Privacy Policy – Insutile® by Insutech

Last updated: April 2025

1. Introduction

Insutech Egypt ("we", "us", or "our") operates the Insutile® brand and this website. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

2. Information We Collect

We may collect the following types of personal information when you interact with our website:

Name, email address, phone number, and country when you submit a contact form, request a quote, or apply to become a distributor
Company name and business documents if you apply through our distributor programme
Delivery address if you request product samples
Technical data such as your browser type, IP address, and pages visited, collected automatically through cookies and similar technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide customer support
To process quote requests and sample orders
To evaluate distributor applications
To improve our website, products, and services
To send you relevant product information and updates, where you have given consent
To comply with legal obligations

4. Data Sharing

We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. We may also disclose your information where required by law.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions and quote requests are typically retained for up to 24 months.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, restrict or object to its processing, and request data portability. To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Insutech Egypt
Plot 77 S Teseen Road, New Cairo
Email: info@insutech-eg.com
Phone: 02 2322 8200